At Deluxino we are committed to safer gambling and to helping players keep control of their gaming. We believe play should be enjoyable and within sensible limits, so we provide a range of practical tools and clear guidance to support responsible play for anyone aged 18+.
Our approach is based on simple principles: protecting vulnerable players, promoting informed choices and intervening when play becomes risky. We encourage honesty about limits, honest account verification and prompt action if patterns suggest potential harm.
We provide a suite of activity-control tools so players can manage how and when they play. These include personal limits, time-outs and the option to close an account. We recommend setting controls before play begins and reviewing them regularly.
Players can set daily, weekly or monthly deposit limits on their account. Limits can be reduced immediately and increases are subject to a short cooling-off period. These controls are designed to help manage spending and keep play within an affordable level.
Loss limits allow players to cap how much they lose over a chosen period. Setting a loss limit helps avoid chasing losses and keeps activity predictable. We encourage combining loss limits with deposit limits for clearer money management.
Session length controls and account breaks let players limit how long they play in a single session or pause activity for a set time. Time-outs can be applied instantly, while longer breaks give a chance to reflect and reset habits.
Self-exclusion is available for players who need a more formal break. Choosing self-exclusion will restrict access to the account for a defined period and prevent further logins. We will provide information on how to re-open an account only after the agreed exclusion period ends.
Be alert to signs such as chasing losses, borrowing to play, hiding activity from family or spending more time and money than intended. If you notice these patterns in yourself or someone close to you, consider using the available controls and seeking support.
Practical steps include setting realistic limits, leaving payment details out of easy reach, planning time away from gambling and avoiding play when stressed or under the influence. Regularly review limits and take breaks to keep play balanced.
If gambling is causing harm, contact a professional support organisation for confidential advice and treatment options. In the UK, organisations such as GamCare, GambleAware, Gambling Therapy and NHS services offer information, counselling and helplines. Reaching out early can make a real difference.
